Payment Terms

Payment Terms - Lumap

At Lumap, we are committed to providing a seamless and secure shopping experience. Below are our payment terms for orders placed on our website.

Accepted Payment Method

We only accept PayPal as our payment method. PayPal is a secure and reliable payment processor that ensures your transactions are safe. You can either use your PayPal account or check out as a guest with PayPal, without needing an account.

Payment Security

Your security is our priority. All payments are processed through PayPal’s secure payment gateway. We do not store any payment details. All financial information is handled directly by PayPal, which uses industry-leading encryption to protect your data.

Order Confirmation

Once your payment has been successfully processed, you will receive an email confirmation with the details of your order, including:

  • Your order number

  • The items purchased

  • Estimated shipping details

If you do not receive an order confirmation within 24 hours, please check your spam folder or contact us at [email protected] for assistance.

Payment Currency

All transactions on Lumap.store are processed in Canadian Dollars (CAD). If you are using PayPal from outside Canada, PayPal will automatically convert the payment to your local currency based on the exchange rate. Please be aware that your bank or payment provider may charge a foreign exchange fee.

Payment Issues

If you experience any problems with your PayPal payment, such as a declined transaction or technical issues, please contact our customer service team at [email protected]. We will assist you in resolving any payment-related problems.

Fraud Protection

We take fraud prevention seriously. PayPal uses advanced fraud protection systems to safeguard both your account and ours. In some cases, PayPal may request additional verification before processing your order. If this happens, PayPal will provide further instructions.

Refunds and Cancellations

For cancellations or refund requests, please refer to our Return & Refund Policy. Refunds will be processed back to the PayPal account used for the original purchase.

Sales Tax

Sales tax will be applied to your order according to Canadian tax laws. The final price, including applicable taxes, will be displayed before you complete your payment.